Terms and Conditions of Hire

ecorent dubai
  • Hire starts from departure of equipment from our yard and continues until its return in good condition and working order.
  • Offhires should be notified by telephone, fax or email identifying location, site contact details and collection date/time.
  • Availability: Ex stock, subject to prior hires. (Unless specified otherwise)
  • Unless expressly agreed between the owner and the hirer, the equipment hired is for onshore use in the UAE only. Should the hirer remove hired equipment outside the UAE, the Hirer is singularly responsible for the safekeeping of the subject equipment and shall be charged for the full replacement/repair cost in the event of loss/damage.
  • The site specified must have suitable access for the required vehicles, rental units to enable deliveries and collections to take place.
  • For delivery/collection we allow a maximum of one hour. Any delays beyond this will be charged to the Hirer’s account at Dhs.150.00 per hour. All deliveries outside to the city of Dubai will be charged at AED 3.7/km.
  • Any damages caused due to the miss use of equipment will be charged to the Hirer’s account.
  • Any damages will be documented and will be directly billed to the hirer, to be paid immediately.
  • In case of toilet unit being filled up quicker than anticipated (for any reason what so ever) on site servicing will be one without affecting the operation of the toilet unit. Every unit that is serviced on site will be charge an additional service charge of AED 350/service.
  • Cancellation of the order must be received at least 48 hours prior to the hire date. Any cancellations that occur within 48 hours of the event will be charged at 50% of the rental rate.
  • Written LPO for the entire hire period is required.
  • Any payment not received by the stipulated time mentioned in the payment terms will be subject to late payment charges at a rate of AED 50 per day. This shall be without prejudice to other remedies available to Sustainable Solutions General Trading LLC, which may include suspension of services.
  • Rental rates:
    • Any hire period completed below seven days shall be charged at the daily hire rate & below 30 days at the weekly hire rate.
    • Any hire period completed below the minimum guaranteed hire period for which a special rate was offered, the normal hire charges shall apply and the final Invoice will be adjusted accordingly to reflect the rate difference from the hire start date.
  • Business Credit can be provided subject to submission of necessary documents and approval. Please let us know if you wish to apply and we will be happy to assist.
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